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EXPERTISE & SOLUTIONS

Microsoft 365, communication & collaboration

Bring email, files, teams and meetings together around the way people work.

A modern workplace involves more than installing applications. Mail flow, shared workspaces, sharing permissions and meeting experiences should support a clear way of working. Requirements, licensing and usage rules can be considered together across Microsoft 365, Exchange Online, Teams, SharePoint and OneDrive.

Scope

  • Business email, Exchange Online and Outlook usage models
  • Shared mailboxes, distribution lists and mail-flow organisation
  • Spam / phishing prevention and email archiving requirements
  • Teams, Microsoft 365 Groups and sharing rules
  • SharePoint and OneDrive workspaces
  • Planner, Forms and Power Platform workflows
  • Teams Phone, meeting-room and collaboration-device requirements
  • User guidance, training and adoption plans

Intended outcome

A workplace where communication and sharing tools have clear purposes, ownership and boundaries that people can understand.

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