I consider servers, networks and application services within the same operational picture. Monitoring should explain why a metric matters, who acts on it and what an alert means for the business. Tools such as PRTG, Zabbix and Nagios are options to assess against the requirements and existing environment.
Scope
- Server, network and critical-service monitoring
- Performance, capacity and availability indicators
- SNMP, Syslog and event collection
- Alert thresholds, priorities and notification workflows
- Ownership, escalation and response procedures
- Clear dashboards for technical teams and management
- Review of recurring alerts and alert noise
- Monitoring inventory, checklists and operating documentation
Intended outcome
An observation model connecting monitored components, meaningful indicators and response ownership for everyday operations.